Job Description

𝗘𝗫𝗖𝗜𝗧𝗜𝗡𝗚 𝗢𝗣𝗣𝗢𝗥𝗧𝗨𝗡𝗜𝗧𝗬 𝗙𝗢𝗥 𝗢𝗨𝗥 𝗥𝗔𝗣𝗜𝗗𝗟𝗬 𝗘𝗫𝗣𝗔𝗡𝗗𝗜𝗡𝗚 𝗧𝗘𝗔𝗠 𝗪𝗢𝗥𝗞𝗜𝗡𝗚 𝗔 𝟰-𝗗𝗔𝗬 𝗔 𝗪𝗘𝗘𝗞 𝗦𝗖𝗛𝗘𝗗𝗨𝗟𝗘!

The Patient Correspondence Associate is an overall interdepartmental liaison to a tertiary hospital based in Thailand. This role will provide pre-arrangement services, appointments, and general hospital services to individual patients and relatives. This role will also cater to foreign clients seeking medical treatment overseas.

Duties and Responsibilities:

• Arrange appointments and general hospital services. This includes liaising with doctors, nurses, and related departments necessary for the client's treatment.
• Provide accurate information regarding hospital services via email
• Service delivery to include initial medical history taking and coordination of refer-in services to different departments
• Expected to participate in process improvement, problem analysis, and solution implementation.
• Participate in employee engagement activities

Qualifications:

• Bachelor's degree in Nursing or Allied-health profession (Midwife, PT, Pharmacy, Psychology, etc.)
• At least 6 months of clinical experience
• Excellent English communication skills
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
• Adept in working with dual screens and with general computer literacy
• Amenable to working in shifting schedule
• Amenable to reporting onsite (Makati) during training and transition period
• Preferably residing within Metro Manila or willing to travel to Makati

SALARY PACKAGE: starts at PHP 20,000 depending on candidate's qualifications

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.

Genfinity as an Equal Opportunity Employer, believes in each person’s potential, and we’ll help you achieve yours.

All information will be kept confidential according to EEO guidelines.