VIRTUAL CAREER FAIR GUIDE
Check out this step-by-step online Job Fair guide for a seamless virtual career fair experience!
Start your Virtual Career Fair Experience
Register to get notifications when the event goes live and participate in the virtual career fair. Complete your profile and verify your account via email or mobile to apply to jobs during the job fair.
View Job Vacancies
See all the jobs posted by TTEC! Start applying and wait for them to process your application.
Get Hired on the Spot!
During the job fair, TTEC will get real-time notifications and will be able to process your application on the spot. Keep checking your account for application updates, or even an interview invite!
News about TTEC
TTEC, one of the largest global customer experience (CX) technology and services innovators for AI-enabled CX solutions, today announced its Philippines operations have earned Great Place to Work® Certification™. This was TTEC Philippines’ first year submitting for the certification, and first time receiving it.
This globally recognized certification is awarded after a thorough, independent analysis conducted by Great Place to Work and is based on direct feedback from TTEC employees. The survey measures credibility, respect, fairness, pride, and camaraderie. This recognition is indicative of TTEC’s culture that inspires associates to think big, innovate, grow, and relentlessly drive the company’s values.
“We are very proud to have earned Great Place to Work Certification, which is the result of our commitment to providing a supportive, flexible, and engaging work environment for more than 25,000 employees in the Philippines,” said Arnab Ray, senior vice president and head of APAC at TTEC. “Our world-class culture is built on the purpose that drives us, the values that guide us, and the humanity that connects us.”
Employees scored the company highly for being a safe place to work, providing appropriate resources and equipment to perform their jobs, and fair treatment regardless of gender, race, or sexual orientation. TTEC continues to innovate the employee experience with intuitive technologies to connect and empower associates.
TTEC Philippines is recognized as a Disability-Inclusive Workplace Awardee from the National Council on Disability Affairs 2022. Employees in the Philippines have access to Spectrum, TTEC’s affinity group which includes programming and support for LGBTQ+, persons with disabilities, working parents, and working students.
Tips for first-time BPO (Business Process Outsourcing) applicants
1. Research the BPO Industry: Understand what BPO is and how it operates. Research different companies to find the ones aligning with your skills and interests.
2. Tailor Your Resume: Highlight relevant skills, such as communication, customer service, problem-solving, and computer literacy. Even if you don’t have direct BPO experience, showcase transferable skills.
3. Emphasize Customer Service Skills: BPO roles often involve interacting with customers. Highlight any customer service experience you have, whether from previous jobs or personal interactions.
4. Adaptability: Showcase your ability to adapt to changing situations and handle high-pressure environments, as BPO work can sometimes be fast-paced and demanding.
5. Communication Skills: Clear communication is crucial. Be prepared to discuss how you’ve effectively communicated with clients, colleagues, or customers in the past.
6. Problem-Solving: Share examples of times when you successfully resolved a challenging situation. BPO roles often involve finding solutions quickly.
7. Teamwork: Highlight instances where you’ve collaborated effectively with others to achieve a common goal. BPO teams work closely to deliver results.
8. Basic Computer Skills: Familiarize yourself with commonly used software and tools, as these are often part of BPO roles.
9. Mock Calls and Scenarios: Practice answering customer queries or handling complaints as if you were on a BPO call. This will help you feel more confident during the interview process.
10. Language Proficiency: If the BPO role requires communication in a specific language, ensure you are proficient in it. Some roles might require multilingual skills.
Here are 10 tips to help you ace your job interview:
1. Research the Company: Learn about the company’s mission, values, products/services, recent news, and culture. This knowledge will help you tailor your responses and show your genuine interest
2. Understand the Role: Familiarize yourself with the job description, responsibilities, and required qualifications so you can discuss how your skills align with the role
3. Prepare Your Stories: Have specific examples ready to demonstrate your skills and experiences. Use the STAR (Situation, Task, Action, Result) method to structure your answers
4. Practice Responses: Anticipate common interview questions and practice your answers. Be concise, yet thorough, and focus on highlighting your strengths and achievements
5. Ask Thoughtful Questions: Prepare questions to ask the interviewer about the company, team, expectations, and growth opportunities. This shows your interest and engagement
6. Dress Appropriately: Choose attire that aligns with the company’s dress code and industry standards. When in doubt, it’s better to be slightly overdressed
7. Arrive Early (or Log in on Time): If it’s an in-person interview, arrive a bit early to account for any unexpected delays. For virtual interviews, log in a few minutes before the scheduled time
8. Body Language: Maintain good eye contact, offer a firm handshake (if in-person), and sit up straight. Show enthusiasm and confidence through your body language
9. Highlight Soft Skills: Along with technical skills, emphasize your soft skills like communication, teamwork, problem-solving, and adaptability. These qualities are highly valued by employers
10. Be Yourself and Enjoy: You can never go wrong of being true to your core. Just make sure that you put your best self forward and enjoy the opportunity
JOBS FOR YOU
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For tele-consultations on overseas employment queries via email at legalassistance.poea@gmail.com
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